Returns & Exchanges
At Ollie, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the pre-paid shipping label provided at the end of the portal process and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will notify you via email as soon as your return is received at our warehouse.
- 4.Receive Your Refund
Once inspected, your refund will be processed back to your original payment method within 5-7 business days.
